A workspace for communication and daily operations.
CMP CustomerSphere Enterprise
Customer-linked support cases with ownership, priority and internal communication. Track requests through resolution and closure.
Capabilities and data
Customer-linked support cases with ownership, priority and internal communication. Track requests through resolution and closure.
- Customer / vendor
- Data retained in organization context with explicit access.
- Assignee
- Data retained in organization context with explicit access.
- Priority
- Data retained in organization context with explicit access.
- Category
- Data retained in organization context with explicit access.
Workflows
- New
- In progress
- Resolved
- Closed
- Cancelled
Steps are controlled by state rules. Available operations depend on product, license and user permissions; this is not a promise of universal automation.
Shared foundation
Business products share identity, organizations and customer/vendor records. Tasks created from records use Tasks. InsightCore verifies source access before aggregation. Other product connections depend on actual licenses and permissions.
Organization nameUserCMP TasksAuditIntegrations & API
Access and control
Business workflows verify organization, license and explicit access on the server. Read and write rights differ. Finance and stock operations are transactional; stale versions produce conflicts instead of silent overwrites.
Frequently asked questions
Can it be enabled separately?
Yes. Platform administration manages organization activation and access grants. Disabling access preserves existing records.
Can it be tailored to an organization?
Custom projects and integrations are agreed separately through defined scope and contracts. They are not automatically included in standard access.
Is a native mobile app available?
The Android application connects Mail accounts, folders and messages to CMP services. It includes message reading, attachments, contacts, calendar and files, with protected local data and automatic synchronization. A compiled build is available for testing; advanced features and acceptance on the real infrastructure are still being completed.
Related products
Save report definitions and count records by status and date range. Source-product access is checked on every run.
Have a product or project in mind?
Tell us what your organization needs. Discuss CMP or a custom solution.